| OUR QUALITY POLICY Our quality policy bears witness to our commitment constantly to product meeting the expectations of the customers. Here are a few salient points: |
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Regulations
Our activity is governed by strict application of a Code of Usage, drawn up by the body corporate of dumpling makers. |
| Quality checks • Our in-house laboratory conducts tests at regular intervals on: The raw ingredients The product on the production line The finished products • Microbiological tests, conducted in-house or contracted out to specialist laboratories guarantee the alimentary safety of our products (search for salmonella, listeria,…). • Physico-chemical analyses to check the intrinsic qualities of our products (humidity levels, starch, lipids, …). •Sensorial analyses, to ensure the validation of the organo-leptic and gustatory qualities. • In the plant, checks made by operators punctuate the sensitive stages of production through measurements made at regular intervals of temperatures, weights, … |
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QUALITY ASSURANCE at GBS Produits Traiteurs *HACCP (Hazard Analysis Critical Control Points) – a preventive approach, the purpose of which is to promote the sensitive points in production of dumplings, from acceptance of the raw ingredients to shipment of the finished products. (microbiology, foreign bodies, …). |
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The After-Sales Service enables the
requests and remarks of our customers to be answered quickly and efficiently. • The consumer service has an alert ear to our customers for their remarks and suggestions. Each claim or complaint is dealt with and followed by corrective action to prevent any problems from recurring. |
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• Traceability In times when problems related to alimentary safety proliferate, we are committed to providing you every guarantee as to our products. Thanks to an efficient system of traceability, we can very quickly withdraw from the shelves any products considered to be out of conformity after shipment. • An R & D cell meets at regular intervals to introduce products of innovative nature onto the market for dumplings and fresh pastas. |
